In London, cash delivery is dying. In India, it is hidden behind “handling fees.” But in Mexico and Brazil, Cash on Delivery (COD) is not just an option—it is a cultural necessity.
However, using cash on apps like Uber Eats in Latin America comes with a unique set of rules in 2025. Due to safety concerns for drivers, platforms have introduced strict “Identity Verification” walls that you won’t find in the US or Europe.
If you are a tourist in Mexico City wanting tacos, or a local in São Paulo craving a burger, here is how to navigate the “King” of cash delivery regions without getting your account blocked.
The “Safety Lock”: Why You Can’t Just Click ‘Cash’
Unlike in Asia where cash orders are often blocked to prevent cancellations, in Latin America, they are restricted to prevent crime.
In 2025, Uber Eats and local giants (Rappi, iFood) implemented a “Verify to Pay” system.
- The Hurdle: If you are a new user or a tourist trying to select “Cash” (Efectivo/Dinheiro) for the first time, the app may force you to upload a photo of your Passport or National ID (INE/RG).
- The Reason: This ensures that if a driver is robbed or threatened, the platform knows exactly who placed the order.
- The Solution: Do not be alarmed. This is a standard safety protocol. Once verified (usually takes 2 minutes), you unlock cash payments permanently.
Brazil: The Land of “iFood” & Machine on Delivery
While Uber Eats is popular, the real king of Brazil is iFood (controlling 80% of the market).
- Uber Eats Strategy: Excellent for tourists because it is in English and accepts foreign credit cards. Cash is widely accepted, but drivers prefer you have exact change.
- The “Maquininha” Trick: In Brazil, you will often see an option for “Pagamento na Entrega” (Payment on Delivery). This doesn’t just mean cash. It usually means the driver brings a card machine.
- Tip: If you have a foreign card that fails online, select this option. You can swipe your physical card at your door.
Mexico: DiDi Food vs. Uber Eats
In Mexico, cash is still the dominant payment method for the working class, and apps fight hard to accommodate it.
- DiDi Food: The budget king. DiDi is aggressively cash-friendly and often has lower delivery fees than Uber. It is the best option if you are in a smaller town or outer suburb.
- Rappi: The “Do Everything” app. Rappi accepts cash, but be careful—they often default to adding a “Service Fee” or “Propina” (tip) automatically. Always check the final breakdown before hitting order.
- Uber Eats: The safest bet for tourists. It uses a PIN Code System (Verify Your Ride) more aggressively here. You may need to give the driver a 4-digit PIN to prove you received the food before you hand over the cash.
3 Critical Rules for Cash Orders in LatAm
If you order with cash in Mexico City, Rio, or Bogotá, follow these unwritten rules to ensure your food actually arrives:
- Message the Driver: As soon as a driver is assigned, send a message: “Tengo cambio exacto” (I have exact change) or “Trae cambio de 500?” (Do you have change for 500?). This reassures them you are a real, prepared customer.
- Stay Safe (The Handoff): In major cities, drivers may not come up to your apartment door due to bike theft risks. Be ready to meet them at the street entrance or lobby.
- The “Tourist Tax”: If you pay in cash and don’t speak the language, some unscrupulous drivers might claim they “don’t have change” hoping you let them keep the difference. Always try to break large bills at a convenience store (OXXO) before ordering.
Summary
Latin America remains the global stronghold for Cash on Delivery, but it requires ID verification and smart safety practices. While Uber Eats is the familiar choice for travelers, don’t ignore local powerhouses like iFood (Brazil) and DiDi Food (Mexico) for better rates.
Comparing Global Rules? It is fascinating to see how Mexico requires ID scans for cash, while India uses hidden fees and London bans it entirely. For a full comparison, check our master guide on Food Delivery Apps That Accept Cash Worldwide.
